About this service
Evidence-led investigation before major repair decisions
When a fault is hidden or disputed, the most useful first step is often a structured investigation. Depending on the problem, this may involve visual inspection, pressure testing, thermal imaging, CCTV drainage inspection or targeted access.
What this service can include
- Leak and water-ingress investigation
- CCTV drainage findings
- Pressure-test observations
- Photo documentation of accessible findings
- Written investigation reports for suitable scopes
What to expect
Clarify the symptoms, history and purpose of the report
Inspect and perform suitable diagnostic testing
Document accessible findings and limitations
Provide the agreed report or repair recommendations
Areas we service
This service is available throughout the Northern Beaches and North Shore.
Send your suburb, photos and a short explanation on WhatsApp. For urgent flooding, sewage overflow or a burst pipe, contact the 24/7 line immediately.
WhatsApp 24/7Frequently asked questions
Are reports available for insurance or strata matters?
Reports may be available for suitable scopes. Tell us who needs the report and what questions it must address before booking.
Does a report guarantee the exact source of a hidden leak?
No diagnostic method can guarantee every concealed condition without access. The report records the testing performed, accessible evidence, findings and limitations.
Can you repair the problem after investigating it?
Where the required work falls within our scope, we can discuss repair options after the cause and access requirements are understood.
