About this service
Backflow device service and testing enquiries
Backflow prevention devices protect drinking water systems from contamination risks. Testing and reporting requirements depend on the device and the relevant water authority requirements.
What this service can include
- Testable backflow device service enquiries
- Device inspection and maintenance planning
- Reporting pathways considered where required
- Work arranged by appropriately accredited personnel for the required scope
This service can involve requirements outside ordinary maintenance plumbing. We check the confirmed scope and point customers to the relevant official guidance.
Read Sydney Water backflow prevention guidance →What to expect
Identify the device and property details
Confirm the applicable testing or service requirement
Complete the required inspection or work
Provide or lodge documentation where the scope requires it
Areas we service
This service is available throughout the Northern Beaches and North Shore.
For active flooding, sewage overflow, a burst pipe or another fault causing immediate damage, message us on WhatsApp 24/7 now.
WhatsApp 24/7Frequently asked questions
What is an RPZ device?
An RPZ is a type of testable backflow prevention device used to protect drinking water systems from certain contamination risks.
Who can test a testable backflow device?
The work and reporting should be completed by appropriately accredited personnel in line with the relevant water authority requirements.
Do all properties need an RPZ?
No. Backflow protection requirements depend on the property use, hazard rating, connection and authority requirements.
