About this service
Plumbing enquiries involving Sydney Water requirements
Some plumbing and connection work must follow Sydney Water processes or requirements. We help clarify the plumbing scope and whether approvals, accredited work or authority coordination are needed.
What this service can include
- Initial review of the plumbing and connection scope
- Identification of possible authority requirements
- Coordination of appropriately qualified work for the confirmed scope
- Clear next steps when Sydney Water approval or process is required
This service can involve requirements outside ordinary maintenance plumbing. We check the confirmed scope and point customers to the relevant official guidance.
Read Sydney Water plumbing and connection information →What to expect
Tell us what you are connecting, changing or repairing
Review the property and likely authority pathway
Confirm the plumbing scope and required approvals
Complete or coordinate the approved work
Areas we service
This service is available throughout the Northern Beaches and North Shore.
For active flooding, sewage overflow, a burst pipe or another fault causing immediate damage, message us on WhatsApp 24/7 now.
WhatsApp 24/7Frequently asked questions
Does every plumbing job need Sydney Water approval?
No. Requirements depend on the type of connection, development and work being completed.
Can you help with backflow requirements?
Yes, backflow service and testing enquiries can be reviewed separately.
Where can I check Sydney Water connection information?
Sydney Water publishes current connection and property service information on its official website.




